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Community Activity
£77.00 bill for cancelling within cooling off period
Can anyone help? I cancelled my contact a few days after I received my sim there were no charges. Why have I been charged £27 for the contract and £50 deposit? Will these charges drop off or will I have to pay £77 for something I’ve never used?
Had to switch phone on contract due to ineligibility. No email's about it since.
Hi so I ordered an Samsung S25 ultra mint and due to a few complications it had to be switched to a Google Pixel 9a. The call where we switched it was on a Friday and it was finalised Saturday and I was told it'd arrive tomorrow but. I've not receive...
Paying for my contract and gettin my account back online
Hello my account has been closed for a while now when I switched to a contract I do not know why and I’ve been trying to pay for my billing but I don’t know how to please help
Samsung Ear Buds
Hi, I've ordered some ear buds, but I work Monday- Friday so I'm nit going to be in for delivery. I've tried to change the delivery day but that's only showing Monday - Friday there's no other option available ie, deliver to different address. Is ...
Unhappy with Insurance Claim
I made a claim on my insurance yesterday as I had dropped the phone and the back of the phone had large cracks where you can see the components inside. The claim went through successfully and I had booked it to delivered tomorrow. Today about 15 minu...
Roaming issues
Did you get this sorted as I'm having the same issue and have previously used this phone in the usa, i can send and receive sms but not calls
Account number: GB*******
Hi , I have paid my first broadband bill and a text was sent with a link to view my bill but I cant see it. I have been with EE mobile for over 20 years . So all I can see is my mobile bill. [Mod edit: removed personal details]
Hybrid Connect Stopped Working
My Hybrid Connect, which had been working perfectly since last October and always displaying good signal strangth (two 4g bars) has suddenly failed this morning with all three 4G bars flashing red. (which is how it should be according to the CS perso...
Router blinking green and orange
Hi all,My router keeps blinking green and orange and the light is not switching to blue, what do I do?
hellp
Hellp my router keeps dropping out and i have to re set it every time every 20 mins
