Xbox series s offer

[Mcfad]

I recently upgraded my contract yeatertday and was wondering when id hear about confirming my address for dispatch 

[Chris_B]

@Mcfad  Your address is what’s on your account. 

[Jayne52s]

Hi, does anyone know how long after upgrade you receive the xbox? I had my phone the next day but there has been no mention of the xbox

[Katie_B]

Hello @Jayne52s. 

We’ll send an SMS with your T&Cs within 5 working days of your purchase.

Xbox Series S will be delivered to your account address within 15-30 days of your purchase.

Xbox Game Pass Ultimate redemption will be sent by SMS to your device within 5 days of your Xbox Series S being dispatched. 

Katie 🙂

[smithy14]

Hi - I ordered mine over 5 days ago and no sms received. Should I be concerned or patient 🙂

[Katie_B]

Hi @Mcfad. 

If you have not received your SMS you could give our customer care team a call who may be able to provide an update. 

Katie 🙂

[Jayne52s]

Hi,

It is more than 5 days but no text received

Jayne 

[Leanne_T]

Hi @Jayne52s

Thanks for coming back to us. 

Which phone and plan did you order? 

Did you pay £30.00 when you placed the order? 

Thanks 🙂

Leanne. 

[Mcfad]

Yes i did , i took a 40gb plan on the samsung a52 s and i pay £37 with a £30 upfront

Get Outlook for Android

[Leanne_T]

Thanks for confirming @Mcfad

We’ll send an SMS with your T&Cs within 5 working days of your purchase.

Xbox Series S will be delivered to your account address within 15-30 days of your purchase. Xbox Game Pass Ultimate redemption will be sent by SMS to your device within 5 days of your Xbox Series S being dispatched.

Full details can be found in the legal bit on our Christmas sale Shop page. 

Leanne.