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Wrong phone on record

PieDelhi
Visitor

‎25-10-2021 07:34 PM

Hi!

 

I'm trying to trade my phone in but the IMEI is apparently recorded to a Google Pixel 3 instead of a 3a which would get waaaaay less money.

 

It's showing in the system that it's a 3a, how can I set up this trade?

 

Thanks

 

0 Helpful
1 REPLY 1
Northerner
Grand Master
Grand Master

‎25-10-2021 08:45 PM

Hi @PieDelhi 

 

You would need to email the trade in CS team. Did you buy your device from EE? 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
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