Will my upgraded phone have the same phone number as my current?

NW12
Investigator
Investigator

‎29-09-2019 09:57 AM

I am awaiting delivery of my new phone, this was an upgrade. Will my new phone have the same number as my previous one and will my old phone sim stop working when I activate the new one? 

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎29-09-2019 10:13 AM

Hi @NW12 

 

Yes you will keep your old number.

 

Unless you asked for another SIM, or the size is different then you should use your old sim.

 

Thanks



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Christopher_G
EE Community Support Team

‎29-09-2019 12:08 PM

Hi @NW12

 

Yep, you'll keep your old number. Just pop your old SIM into the new phone (providing it fits) and you're good to go straight away. 😄

 

Thanks for upgrading. 🙂

 

Chris

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