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10-12-2018 10:47 PM
The only reason I got this package was for the offer, even though it was limited stock I felt I was signing up at a good time in the offer to receive the switch. I'm getting pretty frustrated.
10-12-2018 11:00 PM - edited 10-12-2018 11:00 PM
You've still got a few days.. You'll get it within 15 - 30 days of receiving your phone. You will be sent a text with tracking info when it is dispatched to you anytime during that period.
10-12-2018 11:02 PM
Thanks I was just hoping there was some way of knowing if I will get one for certain.
I've read many posts about people upgrading after me and already recieving texts about delivery but I haven't had anything.
11-12-2018 08:38 AM
Good Morning @parjfa8891.
Welcome to the community 🙂
Let us know if you go over the 30 days timescale.
Jon
12-12-2018 12:52 PM
I’m on my 29th day from when I got my phone still no txt or anything cs saying dpd have it but they have been saying that for 2 weeks so I wouldn’t count on it
12-12-2018 01:03 PM
Hi @Marccassidy88.
Thanks for coming to the community.
Let me know if you haven't received it after 30 days too and I can do my best to help.
Jon
13-12-2018 07:16 AM
I received my Nintendo switch late on yesterday it was the 29th day from getting my phone I received no txt or confirmation that dpd had/or was delivering that day but all worked out thanks 👌🏻
13-12-2018 07:22 AM
Morning @Marccassidy88
Thanks for coming back and letting us know 🙂
Have a lovely Christmas and New Year!
13-12-2018 09:20 AM
From my maths I am out of the 30 days, I have received no texts, no emails, no Nintendo switch.
13-12-2018 09:29 AM
Morning @parjfa8891
Have you spoken to our customer service team?
They will be able to get this looked into for you.
Leanne.