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06-12-2021 11:20 PM
My wifi mini ran out of data today and I’ve topped it up but it’s showing as ‘waiting’ the £30 is pending on my account but the 120gb isn’t showing and it’s saying I have no data. Help 😱
06-12-2021 11:20 PM
My wifi mini ran out of data today and I’ve topped it up but it’s showing as ‘waiting’ the £30 is pending on my account but the 120gb isn’t showing and it’s saying I have no data.
07-12-2021 12:29 AM
Maybe you need to select a new data option. When I had one of those devices on O2, I had a tariff that was 90gb for something like 6 months and I used it before this expiry date.
I went onto the top up page, (you can't add credit to your mobile broadband over the phone) and I had to select a new plan.
Go back onto the top up site and see if you can select a new plan.
If this is happening on a regular basis you might be better on a pay monthly mobile broadband sim only contract.
07-12-2021 12:45 AM
Look at http://add-on.ee.co.uk/purchase from a device connected to your mobile router by WiFi to see what it offers you.