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Wi-Fi mini

Fiona49
Explorer

My wifi mini ran out of data today and I’ve topped it up but it’s showing as ‘waiting’ the £30 is pending on my account but the 120gb isn’t showing and it’s saying I have no data. Help 😱

3 REPLIES 3
Fiona49
Explorer

My wifi mini ran out of data today and I’ve topped it up but it’s showing as ‘waiting’ the £30 is pending on my account but the 120gb isn’t showing and it’s saying I have no data. 

nick_ro
Valued Contributor
Valued Contributor

Maybe you need to select a new data option. When I had one of those devices on O2, I  had a tariff that was 90gb for something like 6 months and I used it before this expiry date.

 

I went onto the top up page, (you can't add credit to your mobile broadband over the phone) and I had to select a new plan.

 

Go back onto the top up site and see if you can select a new plan.

 

If this is happening on a regular basis you might be better on a pay monthly mobile broadband sim only contract.

XRaySpeX
EE Community Star
EE Community Star

Look at http://add-on.ee.co.uk/purchase from a device connected to your mobile router by WiFi to see what it offers you.

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