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01-12-2021 06:47 PM
My partner works for BT and had given me the 30% friends and family discount code which can only be used when applied online. I can’t add it to my contract though as EE are giving me 10% loyalty discount. Is there anyway I can remove the loyalty discount so I’m able to apply it.
Thanks
Finlay
01-12-2021 10:47 PM
@Finlay2 You can not add it mid contact you need to apply it when upgrading or taking out a new contract
02-12-2021 07:57 AM
Hi @Finlay2
Thanks for coming to the community.
Are you upgrading or adding a new additional contract?
Speak soon 🙂
Leanne.
06-12-2021 09:40 PM
I am upgrading my contract, and I have an NHS discount to add, but EE are giving me a 10% loyalty discount, I want to remove the discount to add the NHS discount so that I can purchase online. Is this possible?
06-12-2021 09:50 PM
@tiacs97 You’ll have to speak with customer services to request that.