Why is delivery so long?

Gatis
Investigator
Investigator

Why is delivery so long? 

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Gatis   Unfortunately we don’t know as this is a public forum not customer services.  You’ll need to call customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
James_B
EE Community Manager
EE Community Manager

Hi @Gatis,

 

Thanks for visiting the EE Community.

 

Was the device you ordered in stock?

 

Have you received any tracking details?

 

James

It's Huawei mate 20 Pro.
James_B
EE Community Manager
EE Community Manager

Hi @Gatis,

 

We'll send you a text message with tracking details as soon as we have stock available to fulfil your pre-order.

 

Thanks

 

James