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Why is delivery so long?

Gatis
Investigator
Investigator

‎29-10-2018 01:57 PM

Why is delivery so long? 

0 Helpful
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎29-10-2018 02:11 PM

@Gatis   Unfortunately we don’t know as this is a public forum not customer services.  You’ll need to call customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
James_B
EE Community Manager
EE Community Manager

‎29-10-2018 04:11 PM

Hi @Gatis,

 

Thanks for visiting the EE Community.

 

Was the device you ordered in stock?

 

Have you received any tracking details?

 

James

0 Helpful
Gatis
Investigator
Investigator
In response to James_B

‎29-10-2018 04:14 PM

It's Huawei mate 20 Pro.
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Gatis

‎29-10-2018 04:32 PM

Hi @Gatis,

 

We'll send you a text message with tracking details as soon as we have stock available to fulfil your pre-order.

 

Thanks

 

James