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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Awaiting delivery confirmatiom

Hi i placed an order a few days ago for the Huawei Mate 20 Pro and status is still showing as awaiting delivery confirmation but still not been updated.

Resolved! Where is my order?

I placed an order on Monday. According to the xkn tracking it was dispatched on Tuesday but there is no expected delivery date and I haven’t received any texts. Is this normal?

ash_ by Contributor
  • 2867 Views
  • 8 replies
  • 1 Helpful

Mate 20 pro order issues

I pre-ordered a mate 20 pro and on the 25th had a dispatch email and next day it was at the dpd depot. I had no further updates or delivery messages so phoned EE who have now said it was a technical issue and there was no phone sent. How is this poss...

Cumfy by Explorer
  • 1047 Views
  • 2 replies
  • 0 Helpful

Missing delivery

I received an SMS yesterday saying my delivery had arrived at my chosen store and signed for (by someone using my name) and that I should go collect it. When I got there, the staff said they didn't have it, and asked me if I was sure it didn't arrive...

mash3d3d by Explorer
  • 918 Views
  • 2 replies
  • 0 Helpful

Terms and Conditions for Halloween photo competition 26th October 2018

Terms and Conditions for the Halloween fun and your chance to win £50 competition   1. Entries must be submitted between 15:00 26th October until 11:59pm 11th November (the “Promotional Period”) 2. Entrants must be 18 or over and resident in the UK a...

Sorcha by Former EE Community Manager
  • 2706 Views
  • 0 replies
  • 0 Helpful

Where is my Apple Watch?

Hi, I pre-ordered the Apple Watch 4 back on the 1st October. I received a confirmation email confirming contract details after the phone call, and I noted that the estimated dispatch was 19th October. This weekend I logged in and noticed to my surpri...

p7r by Explorer
  • 1059 Views
  • 3 replies
  • 2 Helpful

Upgrade order online with order number

 Hi I upgrade my phone online on the 10 October and received an Xkn order number It stated order will be sent with 7 days and wait for a text from dpd. I rang the cs on Tues 16th for an update on the order, to be told to wait another couple of days !...

Joker46 by Explorer
  • 957 Views
  • 3 replies
  • 0 Helpful

New order

How long until a new order shows up in the EE app?

wizzywig27 by Skilled Contributor
  • 1821 Views
  • 7 replies
  • 0 Helpful