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Missing delivery

mash3d3d
Explorer

I received an SMS yesterday saying my delivery had arrived at my chosen store and signed for (by someone using my name) and that I should go collect it. When I got there, the staff said they didn't have it, and asked me if I was sure it didn't arrive at my house and had I just forgotten signing for it already. Nofurther assistance was given. I have double checked the store address. 

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @mash3d3d

 

You will need to speak to EE CS on 150 about this issue.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Yeah, someone is going to contact me in 3 working days to ask me "some questions". Haha. I'm supposed to help them find a phone they lost? It's not my problem, but somehow EE will make it my problem. Haha.