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Why have I been sent a new sim card

Jen1977
Visitor

Upgraded my phone from an iPhone XR to an 11 and the new phone has come with a new sim!  Can I not just use my old sim?

Seems strange with have been sent a new one...

1 SOLUTION

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Profile closed
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Hi @Jen1977 

 

Welcome to the EE Community,

 

your new IPhone 11 is compatible with your current sim so you can continue to use your current sim.

 

I would keep your new sim as a spare just incase your current one becomes faulty.

 

Thanks,

 

David.

View solution in original post

1 REPLY 1
Profile closed
Not applicable

Hi @Jen1977 

 

Welcome to the EE Community,

 

your new IPhone 11 is compatible with your current sim so you can continue to use your current sim.

 

I would keep your new sim as a spare just incase your current one becomes faulty.

 

Thanks,

 

David.