Wheres my order?

bertiethedog
Explorer

‎27-09-2018 07:45 AM

I ordered a new phone on Tuesday 25/09/18 at 1030am - it was 1 day delivery. I have recieved an email confirming my order with order number - but nothing since. nothing from DPD. when i try to search for my order tracking i get a message saying its not trackable at this time. any help for this would be great please. many thanks

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3 REPLIES 3
Leanne_T
EE Community Support Team

‎27-09-2018 09:07 AM

Morning @bertiethedog

 

Thanks for coming here. 

 

What phone have you ordered?

 

Also, did you order online, over the phone or in store?

 

Thanks, Leanne 🙂

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bertiethedog
Explorer
In response to Leanne_T

‎27-09-2018 09:31 AM

Hi, dont worry now, all sorted via customer services, thank you tho

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Leanne_T
EE Community Support Team
In response to bertiethedog

‎27-09-2018 09:37 AM

No problem at all @bertiethedog

 

Come back to the community anytime 🙂

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