We're my phone

[Emmalouise27]

 Hi I emailed so many time have got nothing back I like to no what happening with order would be good thank you 

[Schockwave]

Hello @Emmalouise27,

Welcome to the community,

There is no email to contact EE, you will have to ring customer service to find out about your order. If you have an account with EE, then you can check by logging into your account if you have an order number or you can also click on the link here to check your order:

https://ee.co.uk/help/help-new/orders-and-delivery/order-status/how-do-i-track-my-order

[James_B]

Hi @Emmalouise27,

Welcome to the EE Community.

When did you place your order?

Did you order online or over the phone?

Was the phone you ordered in stock?

Thanks

James

[Emmalouise27]

Yeasterday morning I placed it online yes the phone was on stock 

[Emmalouise27]

Read more

Yeasterday morning I placed it online yes the phone was on stock 

[James_B]

Hi @Emmalouise27,

Did you receive a confirmation email?

Thanks

James

[Emmalouise27]

I had an email with order reference number and it saying I get an email when it dispatched 

[James_B]

Hi @Emmalouise27,

Have you tried tracking your order online as @Schockwave suggested?

Thanks

James

[Emmalouise27]

Yes the  reference number it say it can't be find 

[James_B]

Thanks for checking @Emmalouise27

Please get in touch with customer services so we can take a quick look at your order.

James