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Wheres my order?

Marvin82
Visitor

‎13-12-2019 04:51 PM

Made a order yesterday and had no email or text what so ever to know what's happening. Didn't save order number as I thought I would get it on my email. I see many many people have this problem with no communication. Also paid 30 upfront and have taken the money

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎13-12-2019 05:10 PM

@Marvin82  you need to call customer services about this you also need that order number to give to customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Leanne_T
EE Community Support Team

‎14-12-2019 08:03 AM

Hello @Marvin82

 

Thanks for coming to the community.

 

If you give our Mobile Care team a call they will be able to find the order for you and give you an update 🙂

 

Let us know how you get on.

 

Leanne.

0 Helpful