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Where’s my order?

mosesvest
Investigator
Investigator

Using the tracking info and has said since 13:26 that there’s a delay and they’ve sorted it. Still meant to get here between 1300 - 1400. No number to call or email/webchat  to chase up. Any help gratefully received as just hanging around for a delivery that may not come.

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@mosesvest  You can call DPD as they have the device if it’s out for dispatch.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Evening @mosesvest

 

Welcome to the community.

 

Have you had a text from DPD about your delivery?

 

If so, you can contact DPD here.

 

Thanks, Leanne.

Thanks @Chris_B

 

Managed to get it sorted now

Thanks@Leanne_T

 

managed to sort it now

Leanne_T
EE Community Support Team

No problem @mosesvest 🙂

 

Have a lovely night!

 

Come back to the community anytime.