Where's my Order? Samsung TV

[Kmz999]

Ordered the Samsung smart tv still have not received any order confirmation and order number won't allow me to track. 

[Chris_B]

@Kmz999  You’ll need to call customer services about this. 

[Kmz999]

Will it just be 150 from my handset

[Katie_B]

Good Afternoon @Kmz999. 

Welcome to the community :).

When did you order the Samsung TV?

I would recommend following @Chris_B advice and giving us a call by dialing 150 from your EE Handset.

Speak soon, Katie

[Schockwave]

@Kmz999, Yes, just ring customer service on 150.

[Kmz999]

@Katie_B

Hi, I ordered it on the 10th of December 

[Katie_B]

Please give us a call, our customer service team will be able to check the progress of this for you @Kmz999. 🙂

[Kmz999]

What steps do i take after dialling 150 no option relates to orders and delivery

Get Outlook for Android

[Katie_B]

Hi @Kmz999. 

To speak with an advisor in our billing/customer service team I pressed these options:

Option 1 > Option 2 > Option 1 > Option 3. 

Thanks, Katie 🙂