The EE Community

Re: Deceptive upselling

I have the same complaint as @Ruthwin. EE is scamming customers by signing them up for tablet contracts they didn't want or ask for.When I signed up for my new phone contract in July 2021, I was told I could have a 'free' tablet with the contract at ...

The internet is very slow, please make it run at maximum speed.

Trying to pay my broadband bill

Can anyone tell me how I can pay my broadband bill 

IPC6023 Error

I've had IPC error on tv since i got ee broadband and tv in November, spoke to EE multiple times, spoke to TMC multiple times, replaced tv box. On weekend had 3 engineers out which broke my broadband. Broadband is back up today and get the same error...

Slow speed on new 990mbps package. Could cable be damaged?

Hi. I just had Openreach install my new line for the 990mpbs package. Speed is rubbish. After the first day which was close to the correct Speed, it now fluctuates between 60 - 990.I noticed that a car drove over the cable while the engineer was inst...

Leaving giffgaff to ee

I'm leaving giffgaff to EE NETWORK. ************ is my giffgaff Number and my pac code is ******** My EE NETWORK Number************* But I love to retain my giffgaff Number *********** Thanks    [mod edit: please don't post personal details on the fo...

❗️Urgent: Unable to Receive SMS or Activate PLAN10 (Leaving UK Tomorrow)

Hi EE Community, I’m currently using a PAYG EE SIM (ending with 1513). I have topped up £30 and attempted to activate PLAN10 (£10 for 8GB), but the pack hasn’t activated and I haven’t received any confirmation. More urgently, I’m not receiving any SM...

How to stop closure of fault when still ongoing problem

Fast fibre upgrade, now good signal but no wifi. Engineer came tried 3 different routers and new cables, still no wifi. Said fault due to Openreach installation, but Openreach check line when booked say no fault and close fault. Stuck with no wifi an...

IPV4 vs IPV6 and cloudflare

Using a Service that uses cloudflare which struggles to always keep connected. on making it work on my broadband i had to switch off IPv6 address allocation under http://192.168.1.254/IPv6.htm . it got me thinking why have i got to do this if EE are ...