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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

I need to track my order

My order reference is xkn383XXXXXX, but when I try to track this order it does not show anything with it. I have got my successful order confirmation email but it does not show anything. Because my previous sim card shows no service I can't receive a...

samchaka by Investigator
  • 1677 Views
  • 7 replies
  • 0 Helpful

Where is my order?

Hi,I ordered Galaxy Watch 42mm.I got confirmed email about my order(collect in EE store),and I try to track it with nr from email and..."Sorry, we can't show your order details right now. Don't worry, we'll keep you updated on the progress of your or...

jalfik by Contributor
  • 823 Views
  • 2 replies
  • 0 Helpful

Resolved! No Nintendo Switch

The 30th day was Saturday! Still no word from EE cs as to when I'll receive my Nintendo Switch. No text, no email and customer service couldn't tell me a date on Saturday! EE really has overpromised and underdelivered on this one... Customer since th...

I need advise regarding delivery of my Galaxy watch

I made an order for the Galaxy watch on Thursday and spoke to someone from EE. He told me that I would receive this watch tomorrow and I even paid nearly £10 extra for DPD to deliver tomorrow. When I check on the EE website regarding my order it just...

Where's my Order? Samsung TV

Ordered the Samsung smart tv still have not received any order confirmation and order number won't allow me to track. 

Kmz999 by Investigator
  • 1316 Views
  • 8 replies
  • 2 Helpful

Upgrade argh

Please can someone update me with my below order? I've been with WE for years and years but get treated with zero loyalty, considering moving to another operater. Useless Can I request my pack code please or how do I have to do this?! Kelly conaghan