Where is my order?

[Francesca1208]

so I was sent an email to early upgrade, which I did yesterday. It said delivery would be within 1 day...I ordered it at 7am yesterday morning...I’m still waiting for delivery confirmation, Iv had no updates or anything. I would like to know where my order is! 

I haven’t paid for it as it’s an early upgrade so didn’t need to. I had the confirmation email to say I had ordered but that’s it. 

could I have some help please? 

[Leanne_T]

Morning @Francesca1208

Thanks for coming to the community.

Which phone did you order?

Could you let me know the colour and size?

Did you pay the early upgrade fee by card when you placed the order?

Thanks 🙂

Leanne.