Where is my iPhone 12 Pro?

[ddrago02]

Pretty self explanatory. I ordered last Monday (26th of Oct) and it said dispatched within 14 days. Well the 14 day period ends on Monday and my order status still shows "Awaiting Confirmation". 

Was it late for anyone else? Whats your experience?

[jungleboysteve]

@Leanne_T 

i ordered the iPhone 12 pro (128GB Grpahite) on the 17th Oct and received a confirmation email from EE saying expect delivery on 23 Oct. 

The order status page on EE says it can’t give any info right now and I have had no further contact from EE or DPD. 

Steve. 

[Joshg122]

@Leanne_T 

Hi Leanne, thanks for your assistance.

I ordered the Pacific blue 12 Pro 256GB on the 23rd with expected dispatch within 14 days, I've had the DPD app installed throughout and nothing updated on there yet, I'll keep an eye on it today

[Michaelday123]

I ordered 

iPhone 12 pro 512gb Pacific blue 

On 22 October it sill a come 

[alexandriamary]

Hey! 

I also have the exact same problem- bought on same date and everything. When I contacted EE they simply said they don’t have they stock yet! Suppose we will have to just hang tight until they have the stock. 

[Joshg122]

Just spoken to CS on 150 and said that because I've ordered on the 23rd, I should receive it by the 20th, I asked if this was guaranteed and they said yes. This is another 14 days on top of the 14 days stated at the time of order.

I was then asked if I wanted to switch to a Pro Max which *should* be delivered on the 13th, I said I'd love to but you have absolutely no way of guaranteeing I'll actually receive it and it could be another month without a phone so I kindly declined.

[Mariustocu]

I've just been on the call with them as well and they mentioned stock issues with late deliveries from china... i was told though that my phone should be with me in the next 7 days but if I dont hear anything by Monday 16th to get in touch again... 😒

[Michaelday123]

I was not told eny of this  thay just asked for my details  and sed let them now if I get a txt or email today or tomorrow to let them now and i went on the ee page and it says Dispatch expected
in 24 hours

[gurpreettaqk123]

Hi micheal

when did you order your phone and what colour and size?

spoke to EE today and they have advised it could be another 14 days.

ordered mine on the 26th Oct iPhone 12 pro golf 256gb

[Michaelday123]

Ordered on 22rd October and it's a iPhone 12 pro 512gb 

[269]

This is a good comment and not only is this a significant release of an iPhone (in my opinion anyway) it is also in the middle of a pandemic. 

However, when I ordered mine I cancelled my Apple order as it was showing as "In stock" On EE. I am on a small business account and if you look even now it show as "in stock" 

So ok, they got me and I have to wait longer than expected. But they have never taken down the in stock which is not good. 

I went on chat to see when they expected stock and they told me I had to call 150, so a few days later I called. 

Waited, waited waited literally 45 minutes on hold, but I get it not a problem I understand there is a pandemic and everything, Finally I get an agent who tells me I need the deliver department and redirects me. 

Straight back to the same place I called to begin with almost an hour before. 

Now I am just practicing patients and kind of regret cancelling my direct purchase from Apple for a few reasons. 

Let me go meditate for a while,,,,,