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Where is my iPhone 12 Pro?

ddrago02
Contributor
Contributor

Pretty self explanatory. I ordered last Monday (26th of Oct) and it said dispatched within 14 days. Well the 14 day period ends on Monday and my order status still shows "Awaiting Confirmation". 

 

Was it late for anyone else? Whats your experience?

77 REPLIES 77

Phone arrived today via DPD, never had an issue with DPD so once it was in their hands I was pretty confident.

I ordered on 21st October, got told it would be with me in 14 days, then got an update my expected delivery was between 13-17th November and now it’s gone to “awaiting confirmation” when will my phone come?! 
iPhone 12 pro Pacific blue, 256GB

Hey,

>From my experience earlier in the week mine went from Expected Deliver
then back to Awaiting Confrimation and about 3 hours later to
Dispatched

It seems the transition form expected deliver to dispatch has the status
awaiting confirmation in the middle.

Freaked me out too

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P: +xxx xxxx xxxxxx
E: xxxxx@xxxxx.xxx

W: 

gurpreettaqk123
Established Contributor
Established Contributor

Hi

 

Spoken to EE via webchat and apparently my iPhone pro gold 256gb is currently in the fulfilment centre but not sure how long it will take to get to me as it still has to go DPD for delivery

 

Hopefully next week but lets see

Hopefully it will come soon then, mine is still showing as awaiting confirmation.

Just wish we could be given a date and the order wouldn’t keep being delayed!

Thank you for the updates on your orders, hopefully we receive them soon! 

DPD picked mine up from EE at around 7AM, could be completely different for each though.

I agree with you here! @Joshg122  If EE had said up to 4 weeks for delivery I wouldn’t have ordered it from them at all!!
They didn’t, i was told expect delivery on release date at first by an EE rep on the phone, Then when it didn’t arrive on 23rd  I rang and they said the order was done wrong (by them not me) so had no choice but to cancel it and had to re-order online - this just said when they have stock etc etc.  To me that doesn’t even remotely mean nearly a 4 week wait!!

 

My delivery status only changed on Sunday 8th Nov to 18-23rd as expected delivery. It’s over 4 weeks since I originally placed my order and for the correct one on 23rd Oct it’s 26-31 days with that estimated delivery 
Pandemic or not - don’t make promises that are clearly rubbish!! They didn’t state it could be 4 weeks wait because no-one would’ve ordered from them that’s why!

ChrisGlynn
Established Contributor
Established Contributor

Hi @269

 

Have you received your phone yet and if so, what date did you order it?

 

Cheers -

 

Chris