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Community Activity
Trying to contact EE
Good evening, anyone else struggling to speak with an adviser when you call EE. Every time I call it's a wait of 45 minutes.
Home delivery, store address.
I’ve ordered an Apple Watch and selected home delivery, all the order confirmations show that it is for home delivery, but the delivery address appears to be my local EE store. I can’t speak to anyone about this, I can’t cancel the order or amend the...
Adding EE broadband as a new mobile customer
Hi,Planning to get both new broadband and mobile, I switched my mobile contract to EE yesterday without realising that if I’d done broadband first, then I could have got a really good discount on my mobile contract if I’d combined the two. Is there a...
Unsupported Protocol
Hi all,Just moved to EE from BT Mobile. I use one site a lot, which the Camra site (Camra.org.uk and whatpub.com) to score my real ales and check out nearby pubs. All of a sudden, when fine under BT, it is blocked with EE due to this unsupported prot...
Pixel 10 Pro XL still awaiting confirmation
So ordered last week over the phone and received confirmation. Expected delivery today (so took the day off work), however the order is still stuck on Awaiting Confirmation suggesting I may not even get it this week?256GB Porcelain which seems to be ...
Re: Sim not received. No order information
Ordered new sim card 22nd August, have Xbox order number and message saying i will be notified when despatched. Since then, nothing, and customer services is absolutely no use whatsoever. All I want to know is has it been despatched, or is there an i...
EE App shows Full Fibre is here - Yet when upgrading only getting FTTC plans
As per title:Is this a mismatch between the app and online account as when I follow Upgrade Now I only get presented with FTTC plans not full fibre.There has been recent activity by a company called Comm Plex laying fibre and installing CBT's on pole...
No updates on phone order
I ordered a iphone 16 pro max 256gb on a pay monthly contract on the 18th of August. It's been 4 days but there has been no other updates except the confirmation email on the day of the order. I also paid £60 upfront which was taken from my bank acco...
My phone is network locked. How can I get the unlock code?
hiMy phone is network locked. How can I get the unlock code?I don't know where to get the unlock link. I also get an error on the unlock page on the site.please help me
Unlock code to use anotyer SIM in an old device
So I've looked at previous chats and it seems to be a common issue. I used my IMEI to get my unlock code, great.Received an email that jist shows me how to get the IMEI unlock code, which I have.I'm trying to unlock my device to use another network S...
