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Phone bill

Hamza10
Visitor

On the 31st August 2021, I had upgraded my device and got my bill yesterday. When I opened up the bill to have a look at the cost, I was shocked to see that I had extra charges on my bill that was quite pricey. Does anyone know what the extra charges are for as I have no clue, since I already have paid the upgrade fee.

2 REPLIES 2
bristolian
Legend
Legend

Hi @Hamza10 


Welcome to the EE community

 

Is there an explanation for the charges on the bill? Quite often if you view the bill via myEE online rather than the app, there is extra detail with additional charges.

Chris_B
Grand Master
Grand Master

@Hamza10  All costs will show even if it’s a upfront cost.   The upfront cost  you paid will be setting on your account to go towards your payment. If your not sure give customer services a call and they’ll go through this with you.