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Account deactivated

steven192
Visitor

‎16-09-2021 06:44 PM

Good Afternoon 

 

I have had trouble with my perks account I think its been to long because my account has been deactivated can i get some help with getting it unlocked 

0 Helpful
2 REPLIES 2
Schockwave
Community Hero
Community Hero

‎16-09-2021 08:50 PM

Hello @steven192 ,

 

Welcome to the community,

 

I would suggest you take a look here if you have a pay as you go account:

 

https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-...

 

You would otherwise have to ring customer service to discuss this with them otherwise.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
Christopher_G
EE Community Support Team

‎17-09-2021 08:25 AM

Hi @steven192.

 

Welcome to the community.

 

I've sent you a private message to get some information from you.

 

Please have a look and get back to me.


Thanks

 

Chris

0 Helpful