Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

When will number switch?

Go to solution
Lizziem32
Contributor
Contributor

‎15-10-2021 10:04 PM

I ordered a new contract and sim from EE on Thursday, and entered the PAC code from my old network before checkout 

 

I received an email saying the switch would happen within 24 hours - but should that have been 24 hours since the order (in which case that has passed) or 24 hours from when the sim was first placed in a phone? 

 

the messaging has been pretty unclear and I can’t find any information that refers to what happens when the PAC code was entered at checkout 

 

Thanks

0 Helpful
10 REPLIES 10
Go to solution
Jon_K
Former EE Employee
In response to Lizziem32

‎18-10-2021 12:40 PM

Thanks for letting us know you got this sorted, @Lizziem32 🙂

0 Helpful