When will my order arrive

kirstyturner
Explorer

‎28-12-2018 10:39 AM

I placed an order on the 26th but I still haven't received an email about dispatch, and am unable to use the online tracker. Could someone pleasse message me an update?

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3 REPLIES 3
kirstyturner
Explorer

‎28-12-2018 10:39 AM

I placed an order on the 26th but I still haven't received an email about dispatch, and am unable to use the online tracker. Could someone pleasse message me an update?

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XRaySpeX
EE Community Star
EE Community Star

‎28-12-2018 11:14 AM

No one will msg you from here. This user discussion forum can have no access to your specific account. You need to query this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Katie_B
EE Community Support Team
In response to kirstyturner

‎28-12-2018 11:59 AM

Good Afternoon @kirstyturner. 

 

Welcome the community. 

 

@XRaySpeX is correct, please give our customer service team a call who can check the progress of your order. 

 

Thanks, Katie 🙂

 

 

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