For up-to-date information and comments, search the EE Community or start a new topic. |
18-08-2019 11:27 PM
Can anyone from EE tell me when I will get my galaxy note 10 + 5g, I know the release date is 23.8..19 but when will I receive mine. Kind regards.
Solved! See the answer below or view the solution in context.
19-08-2019 10:17 AM
Good Morning @Alan19650.
Welcome to the community.
As soon as your order has been dispatched you will receive confirmation.
You can also use our online tracker using your order number which will provide you information till your device is with the courier.
Fingers crossed it's with you soon,
Katie 🙂
19-08-2019 07:11 AM
@Alan19650 How long is a piece of string. ? Your asking for someone to tell your the future. EE will ship out what devices they receive from Samsung, what Samsung send to EE to ship out might not cover all orders for this device on launch day or for a few days after. A pre order is not guarantee of receiving the device on launch day/launch week
19-08-2019 10:17 AM
Good Morning @Alan19650.
Welcome to the community.
As soon as your order has been dispatched you will receive confirmation.
You can also use our online tracker using your order number which will provide you information till your device is with the courier.
Fingers crossed it's with you soon,
Katie 🙂
19-08-2019 10:51 AM
I pre ordererd the s10+ there was a massive delay and after 2 weeks i still didnt have the device so i cancelled the upgrade and waited for this release, the orders are first come first serve, so if you ordererd on the first day of pre orders then you stand in good stead, if you have only just ordererd then you are running the risk of having it delayed. sorry dude but from my expirence there is sometimes a delay with EE pre orders.
19-08-2019 11:01 AM
Not just EE all networks have this issue with big Samsung and Apple releases.
19-08-2019 07:28 PM
24-08-2019 01:12 PM
Got mine yesterday on release day of that helps 😉
25-08-2019 10:15 PM