Waiting over 7 days for delivery

Jmr77
Explorer

I have been waiting for 7days but had no notification about my order. Would be good to know when to expect it! 

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Jmr77   What device?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
iPhone 13 pro

Sent from my iPhone
Schockwave
EE Community Star
EE Community Star

@Jmr77 , It depends what EE receive from Apple, as to whether the one you have ordered they have received stock and who and how many ordered before you, as it is a first come first serve.

 

You would have to ring customer service to find DPD and on the day another notification with a one hour window of delivery from DPD.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.