Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

WIFI dropping when downloading , gaming or streaming on Xbox one x

Betz2020
Visitor

‎10-07-2020 08:43 PM

My wifi keeps disconnecting while downloading over certain speeds. When i reset the 4gee mifi and resume download , speeds instantly hit 25mbps + then after about 5 mins rapidly decline to 0. The wifi turns off and comes back on after a few minutes . Would really appreciate some help.

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎11-07-2020 08:19 AM - edited ‎11-07-2020 08:20 AM

Morning @Betz2020

 

Thanks for coming to the community.

 

How long has this been happening?

 

Do we have any problems showing for your postcode area on our EE Network Status Checker?

 

Thanks 🙂

 

Leanne.

 

0 Helpful