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Using a SimCard with unlimited plan with a mobile router

stan84
Investigator
Investigator

‎07-11-2020 08:22 PM

I have a Sim card with unlimited data plan which I use inside a mobile router. I connect my home laptop to it. I noticed that after it reaches 10GB it stops working. Is the unlimited data Sim card (intended for a mobile phone) is limited to 10GB only? Then why am I paying for an 'Unlimited Data' Plan? Or is because I need to change my Sim card plan to a mobile data only plan? 

please advise.

 

Stanley

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎07-11-2020 09:31 PM

@stan84   It should work past 10Gb and the unlimited plans are only set to 600Gb it’s not a true unlimited tariff amount.  But it shouldn’t cut off at 10Gb.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎07-11-2020 09:34 PM - edited ‎07-11-2020 09:35 PM

You are free to use a phone SIM in a mobile router.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Len_ross
Explorer
In response to XRaySpeX

‎24-10-2021 11:53 AM - edited ‎24-10-2021 11:56 AM

Same thing happened to me over the course of a year I thought it was a fault. On one of my phone calls I was told I'd used all my gifting data and as such am throttled down. The unlimited is only for one handset IE one device. I am in the process of arguing this as this was not in my contract, Will be leaving EE as soon as my contract finishes in a year anyhow the service is now very BT and lousy but its the principle of the thing.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Len_ross

‎24-10-2021 12:13 PM

@Len_ross : You may gift to other devices on your a/c from the 1st 100GB of your data per month. The rest of 600GB data personal use FUP you are free to use on your own device incl. other devices (up to 11) tethered to it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Len_ross
Explorer
In response to XRaySpeX

‎24-10-2021 02:53 PM

Thanks XrayspeX exactly as I expected. Seems that EE are taking liberties. This is why I dumped BT. EE are going the same way seeing that its a BT sub company. I'll argue the point until they cave for trying to get me on a broadband data plan but I'm away when my contract ends. Shocking service. I don't like being ripped off.

0 Helpful