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Upgraded phones again with EE - ordered BT sport in box -NOT COME

becsfell
Explorer

‎16-09-2020 02:46 PM

Hi there

 

myself and husband have everything with EE - phones watches tv broadband mifi - everything.

Upgraded phones again with EE - ordered BT sport in box - paid £45 to a company - got order confirmation 5th Sept - NOTHING HAS COME.

Chased EE - they cant do anything - give you an email and phone number to coontact KONDOR?

No one answers any of the phone options - have tried all day - and no one replies to the emails.

Will claim my money back though paypal -

EE customer BEWARE - its a scam!!!

Not happy EE Customer

0 Helpful
3 REPLIES 3
Chris_B
Grand Master
Grand Master

‎16-09-2020 02:51 PM

@becsfell   How have you paid for them when EE don’t accept PayPal.  

0 Helpful
becsfell
Explorer
In response to Chris_B

‎16-09-2020 03:47 PM

It came as an offer to add under an upgrade and then takes you to their payment page via PayPal. Have requested refund with PayPal.

0 Helpful
Jon_K
Former EE Employee
In response to becsfell

‎16-09-2020 06:14 PM

Hi @becsfell.

 

Did you get this through EE directly or through a third party?

 

Jon

0 Helpful