Upgraded on the 2/1/19 Nd still on “order confirmed”? Was next day delivery

[Zokell1]

Upgraded over the phone on the 2/1/19. Was told it should be delivered the next day but is still on “order confirmed” Do I just be patient or?

[Zokell1]

I managed to get on the phone to them. They said unfortunately stock is low and the phone is in high demand so will take up to 7 days to deliver. Just wish they said that from the start and not say it’ll be here next day delivery. Thanks for the help everyone.

Sent from my iPhone

[Profile closed]

Good Morning  @Zokell1

Welcome to the EE Community,

I would ring 150 just to check everything is  ok with your order.

[Zokell1]

Thank you for replying, I will ring 150 later

Sent from my iPhone

[Leanne_T · Accepted solution]

Morning @Zokell1

Thanks for posting on the community.

Just to add, you can also use our online chat service, which can be found at the bottom of this page. 

They will be able to get your order looked into and give you an update 🙂

Let us know how you get on.

Leanne.