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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15554 Views
  • 51 replies
  • 65 Helpful

where's my order ?

i have upgraded my phone to a black samsung galaxy s9 on the 23/12/18 it is now 3/1/19 and i still hasn't come i have called EE and gone in the the stor was told it would be here 2/1/19 and still nothing i'd just like to know whats going on ??

wayne7688 by Investigator
  • 1338 Views
  • 8 replies
  • 3 Helpful

Ordered through Blue Light card

Hi i ordered an upgrade on the 30/12/18 by using the discount code that i got with my blue light card and I'm still waiting for it to be delivered. When i track my order it just says that they can't give me any information at the moment but I'll rece...

Anna-69 by Investigator
  • 1243 Views
  • 5 replies
  • 8 Helpful

No phone but I’ve upgraded

Hey this is only a quick one, I called yesterday (New Years day) to upgrade as my New Year’s Eve festivities meant I ended up breaking my current phone. The advisor on the phone was really helpful but said my phone would be here today (jan 2nd), I wa...

NLL by Valued Contributor
  • 1108 Views
  • 5 replies
  • 1 Helpful

Resolved! Why doesn't My EE recognise my number

I have had the same number for 10+ years , I can't get in to my account because it doesn't recognise my number , I want to change my plan or maybe upgrade . I can't pay my bill online so I have been late with payments (it's not direct debit) As awful...

DebbieB22 by Investigator
  • 9669 Views
  • 9 replies
  • 6 Helpful

Where is my order? (Ordered 21/12/18)

I upgraded my plan and paid the upgrade fee for an iPhone xs on the 21/12/18, I knew with Christmas the order would not come quickly but I have still not received any delivery update from EE or DPD.   

jojomorg by Explorer
  • 779 Views
  • 1 replies
  • 2 Helpful

Confusing order status

Hii upgraded to an iPhone 8 on 26th Dec. I have a confirmation email saying to expect a second email with a tracking code and that a text would be sent keeping my posted. Neither have been sent even though expected delivery to store was 1 working day...