Upgraded but received no email or delivery details

[DBH2021]

I placed an order on Sunday and received a text from EE to say my order had gone through. I was told to expect delivery on 28th Oct but I haven't received any emails from EE re my order or no updates on when to expect my delivery. 

[Northerner]

Hi @DBH2021 

Have you checked your junk/spam emails?

Thanks

[DBH2021]

Yeah, nothing in there.

[Katie_B]

Hello @DBH2021. 

What phone did you order?

Have you tried downloading the DPD app and entering your details to see if you can track your delivery?

Speak soon, 

Katie.

[DBH2021]

• Hi, 

It was the Google pixel 6 pro.

I did download the dpd app as I saw that it was recommended but it didn't come up with anything.

Thanks Dan

[Christopher_G]

Which colour and memory size did you order, @DBH2021?

Chris

[DBH2021]

It's a 256g in black

[Christopher_G]

Thanks @DBH2021

The current estimated delivery guidance for that model and colour (for new orders) is to expect dispatch within 14 days.

As we receive stock, we'll clear orders on a first come, first served basis with the oldest orders being cleared first.

Chris