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Upgrade delivery returned to EE

CBosdet
Investigator
Investigator

I have had so much hassle between EE and DPD on my upgrade delivery. So much wasted time. The incomplete address was rectified but instead of delivery as promised it is now inexplicably on its way back to EE. What happens now?

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @CBosdet 

 

You will have to reorder once your returned device is processed.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @CBosdet 

 

You will have to reorder once your returned device is processed.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Really? What a waste of my time! Thanks

Sent from my iPhone