Hi - I arranged my standard upgrade this morning at around 6.30am, hoping for same day delivery to my work address. This wasn't available, so I used my home address in the hopes that it would be delivered tomorrow (Saturday) but while I received the email confirming that I had placed an order, I haven't received anything since then with any details about the delivery.
I am worried that the delivery won't be attempted until Monday when I won't be at home - how soon am I likely to know about the delivery date?
@von_b You’ll only get a Saturday delivery if it’s offered and then you might have pay for the delivery. As a rule DPD don’t do Saturday delivery’s unless it’s a device launch, so you’ll probably get the device if it’s available on Monday/Tuesday.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
To add a further update, I have had an email now, but only to tell me that the phone is out of stock? Which seems odd to me as the ee shop site still says that the phone is IN stock...
