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Unlocking Galaxy fold z

Cfairey0
Visitor

‎07-07-2021 01:27 PM

Have just received my new phone and this morning has requested for it to be unlocked, however face recognition is not working.  Have been informed that they will send sms/email, however if sent by SMS I will not get to read it.   Can anyone help.

 

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎07-07-2021 01:43 PM

EE doesn't unlock its contract phones within the 1st 6 months while it owns them.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Chris_B
Grand Master
Grand Master

‎07-07-2021 01:47 PM - edited ‎07-07-2021 01:48 PM

@Cfairey0  if face recognition isn’t working then you just enter your passcode to unlock the device so you can gain access to your text messages.