Unlocking 4G router

stefanrusev
Visitor

‎18-06-2021 08:22 PM

Hi, I am travelling to Lebanon soon and wonder if I can use my EE 4G router there? I suppose i'd need a local sim card, but would i be able to use it with the router?

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎18-06-2021 09:34 PM

Hi @stefanrusev 

 

It depends on which one you have as they tend to have limited bandwidths/frequency which might be different than your intended country.

 

To unlock see here: 

 

https://ee.co.uk/help/help-new/getting-started-and-upgrading/unlock-your-phone/unlock-a-ee-device-to...

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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XRaySpeX
EE Community Star
EE Community Star

‎18-06-2021 11:20 PM

@stefanrusev : These EE mobile routers are designed for working in Europe.

 

Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different. Was it originally on contract or PAYG? How old is it? EE won't unlock contract devices less than 6 months old.

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