Help With Defence Discount Service and EE Perks
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18-06-2021 01:47 PM
I have a Defence Discount Services (DDS) Card and have enjoyed the 20% discount for many years.
But with perks how do I apply the code provided by DDS, I tried to login to Perks with my EE account no joy - Tried to set up a Perk account, but my DDS card was not accepted.
Is this an error by EE or do I have to do something different.
This is just a phone upgrade on a account with the discount already applied from the last upgrade, do I go head and then the discount is added on the account, later not wanting to commit until I know the discount will be applied.
Can someone help or I may be going back to 3 Mobile
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18-06-2021 02:25 PM
Hi there @JOV1
Thanks for coming to the community.
Our Perk team can only accept one of the following as proofs;
• Certificate of service
• Certificate of discharge (discharge papers)
• Armed forces pension
Do you have one of these proofs you can upload on the Perk Portal?
You will need to add the perk discount when you upgrade.
Thanks.
Leanne.
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18-06-2021 09:24 PM
Thanks for the advice - Perks asks for an ID card - most veterans do not have these unless the left the service in the last 18 months or so.
The Defence Discount Services Card which has has details and a photo was always sufficient as you have to prove your service to get one.
I have uploaded my Certificate of Service and I have my fingers crossed/.
