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Unknown number on my bill

szametu
Explorer

Since my contract is expiring soon i was thinking on move from EE. I have log in into my account and to my surprise i saw that there is another mobile number that I'm paying bills for. No idea where that came from, but problem is i can't remove it. According to payments on my ee app, it has started on 23rd Dec 2020. As by 23rd of Nov everything was alright. 

 

What has happened as I'm lost for words here. 

 

cheers

 

matt

2 REPLIES 2
szametu
Explorer

Since my contract is expiring soon i was thinking on move from EE. I have log in into my account and to my surprise i saw that there is another mobile number that I'm paying bills for. No idea where that came from, but problem is i can't remove it. According to payments on my ee app, it has started on 23rd Dec 2020. As by 23rd of Nov everything was alright. 

 

What has happened as im lost for words here. 

 

cheers

 

matt

Chris_B
EE Community Star
EE Community Star

@szametu  You’ll have to call customer services about this.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.