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Unable to complete transaction when upgrading

Sam2569
Explorer

I have been trying to upgrade 2 phones I have on my account and every time i try to pay the upfront fee an error screen comes up and doent complete the transaction. Anyone else have this problem and how do i rectify it

1 REPLY 1
Jon_K
Former EE Employee

Hi @Sam2569.

 

Welcome to the community 🙂

 

What error message are you getting?

 

Could you try using a different browser to see if that helps?

 

Jon