Unable to complete transaction when upgrading

[Sam2569]

I have been trying to upgrade 2 phones I have on my account and every time i try to pay the upfront fee an error screen comes up and doent complete the transaction. Anyone else have this problem and how do i rectify it

[Jon_K]

Hi @Sam2569.

Welcome to the community 🙂

What error message are you getting?

Could you try using a different browser to see if that helps?

Jon