Unable to add new devices - broadband

lawley
Explorer

While the internet is working fine and most pr4e-connected devices are working fine, I cannot add a new device. Help!

1 SOLUTION

Accepted Solutions

Hi - no error messages but good news. By restarting the router using the admin facility, it has cleared the issue. new devices are now adding normally

View solution in original post

3 REPLIES 3
Jon_K
Former EE Employee

Hi @lawley.

 

Welcome to the community.

 

What happens when you try to add a new device?

 

Do you get an error message?

 

Jon

Hi - no error messages but good news. By restarting the router using the admin facility, it has cleared the issue. new devices are now adding normally

Jon_K
Former EE Employee

That's great, thanks for letting us know, @lawley 🙂