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Unable to Order Unlimited Data Sim

matt459
Contributor
Contributor

‎03-09-2020 11:00 AM

Hi all,

 

I have been trying to order an unlimited data sim only but when it takes me to the page to select from the sims it does not appear to list them anymore?

 

Thanks 

 

Matt 

0 Helpful
3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎03-09-2020 01:12 PM

Hi @matt459,

 

Welcome to the EE Community. 🙂

 

I'm sorry to hear you are having problems placing your order online.

 

Please get in touch with our Sales Team on 0800 956 6000 so we can help.

 

Thanks

 

James

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎03-09-2020 02:21 PM - edited ‎03-09-2020 02:22 PM

You're right! The online Pay Monthly Phone SIMs no longer lists any unlimited data SIMs.

 

A ruse by EE to prevent use of unlimited data SIMs in MBB routers?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Orrindon
Explorer
In response to XRaySpeX

‎07-09-2020 08:11 PM

While the Unlimited 5G Sim is now showing on the shop page, trying to link to it, as stated previously just takes you to the 100Gb and 200GB Sim only deals.  BUT I phoned EE to make enquiry about this and was advised the Unlimited Data SIM deal is still active and I have now purchased one to put into my Huawei B535 router.

 

Hopefully all will be well when our mast goes live on 14th September and Strathconon enters the 21st Century.  Mobile phone signal and broadband too, whatever next !

0 Helpful