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Community Activity
Customer complaint
Does anyone actually have a number to contact customer service manage after escalated complaint no response and continued frustration I need to speak to a customer service manager or at least have an email address for complaints department. The servi...
Very bad customer service
I called EE as i lost my phone and its been over 15 days and when i called the guy today to check the update of my claim they guy hang up on me and was very rude to me on the call and he said if i want he told me to call back and speak with someone ...
Moderate NAT: UPNP not succesful - PS5&XBox - WiFi 7 Router
Hi, I've seen a few threads taking about this but it seems that they've never been resolved. I game using PS5/XBox and since upgrading from BT to EE have been hit with the above problem. The XBox will display 'moderate NAT UPNP not successful'. If yo...
Choice time - EE TV or Sky Q
I've got to decide today whether or not to go with EE TV or stay with Sky Q. Few questions though before I disconnect my Sky box ...Can I still watch U&Drama and TLC? Can you record any shows on those channels?Is National Geographic available?Do the ...
Voicemail now announcing number in message
Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...
Unable to view or access my bill after months
I switched to EE months ago and am still getting unable to access my bill. I also find the website really irritating ! You go round and round in circles on it.
Unblocking phone
Hi can someone help me unblock my phone from ee. I put a different network carrier sim in my phone and it said sim network pin blocked. Enter network PUK. I asked the other sim network for the puk network and that didn't work. Said I should contact E...
charges for 0843 and 0845 numbers calling me!
I dont understand why there are charges for two numbers calling me - one is an 0845 and one is a 0843 number I have been charged for a 16 sec call for each of them even though I did not answer! What kind of scam is this!
Re mobil phone. Ill
I cant pay my mobil phone bill until, 4th July, as I've no money untill then.
Reduced throughput of ‘Smart WiFi plus” Ethernet ports - slow
Hi AllI have the 1.6 Gbps package.I get full speeds over WiFi from both the “Smart Hub Pro” and the Smart WiFi Plus. My issue is speeds over Ethernet when going via the smart WiFi plus. The below is using all wired using cat 7e.ONT -> SMART HUB PRO -...
