Turning VM off

[ted9709]

I have tried texting VM OFF to 150 and, like others receive response to the effect that your request has not need actioned. I have looked on line via web site and App for “ chat” to request an agent to turn it off but it’s not there . Can I assume my text response will be sufficient evidence for EE to refund any charges arising from this failure in their systems ??!!

[ted9709]

Katie / please send messages to number ending xxx237 (the 2nd No the a/c)

[Katie_B]

Hi @ted9709. 

I am unable to send message to personal numbers. 

I have messaged your community inbox which can be found HERE. 

Katie.

[ted9709]

Katie / My uk phone is in operable where I am overseas so I have turned roaming data off , pending purchase of local SIM , so SMS will not get through ?

[Katie_B]

Hi @tedt709. 

Sorry, I have not sent an SMS. 

I have contacted you via your community user inbox. 

Katie 🙂