Turning VM off
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13-10-2021 12:40 PM
I have tried texting VM OFF to 150 and, like others receive response to the effect that your request has not need actioned. I have looked on line via web site and App for “ chat” to request an agent to turn it off but it’s not there . Can I assume my text response will be sufficient evidence for EE to refund any charges arising from this failure in their systems ??!!
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15-10-2021 04:31 PM
Katie / please send messages to number ending xxx237 (the 2nd No the a/c)
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15-10-2021 04:35 PM
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15-10-2021 04:36 PM
Katie / My uk phone is in operable where I am overseas so I have turned roaming data off , pending purchase of local SIM , so SMS will not get through ?
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15-10-2021 04:44 PM
Hi @tedt709.
Sorry, I have not sent an SMS.
I have contacted you via your community user inbox.
Katie 🙂

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