I have tried texting VM OFF to 150 and, like others receive response to the effect that your request has not need actioned. I have looked on line via web site and App for “ chat” to request an agent to turn it off but it’s not there . Can I assume my text response will be sufficient evidence for EE to refund any charges arising from this failure in their systems ??!!
@ted9709 your response or your wording on here doesn’t mean you will not be billed accordingly should anything arise from not turning of your voicemail.
Have you tried texting
Voicemail divert off to 150
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Thanks Katie ,but when I said in my original post that chat wasn’t there I perhaps should have said “ start conversation “ didn’t appear as promised. I followed steps as you set out again but it still doesn’t appear . !
