Trying to change delivery date but link in confirmation email not working

[Chris_B]

@Shazz1  Give customer services a call about this. 

[Christopher_G]

Hi @Shazz1

Welcome to the community. 🙂

Chris_B's advice may be the way to go here.

What did you order? 

Chris

[Shazz1]

My upgrade phone

[Christopher_G]

Have you tried doing it through the DPD portal or app, @Shazz1?

Or copy and pasting the link into your phone browser?

Let me know how you get on.

Chris

[Shazz1]

Contacted customer service and they informed me that my order had not gone through but yet I had received the confirmation email?? Sorted now after re ordering and receiving the text from the delivery company

Thanks for your advice

[Leanne_T]

Morning @Shazz1

Thanks for coming back and letting us know.

Enjoy your new device 🙂